Author Archives: Aimee Haggas

Information about NHS services over the Easter Bank Holiday

Everyone should stay at home in line with government guidance this bank holiday.

If you, or someone you live, with has coronavirus symptoms (high temperature and / or a new continuous cough):

  • Stay at home.
  • If your symptoms worsen or you feel that you cannot manage at home, please refer to the NHS111 online coronavirus service. Only call 111 if you can’t get online or you’ve been instructed to.
  • Please do not go to your GP practice or community pharmacy.


If you, or people you live with, don’t have coronavirus symptoms and you think you need advice from a GP practice or pharmacy for a health concern:

GP practices over the bank holiday

  • GP practices in Kirklees are open on Good Friday (10 April) and Easter Monday (13 April), the same as any normal weekday.
  • On Saturday 11 April and Sunday 12 April, GP access will be the same as any other weekend.

If you think you need to talk to your GP practice about something other than coronavirus:

  • Contact your GP practice online or by phone to be assessed. If your practice is not open for any reason you will be directed to another nearby service.
  • If a face-to-face appointment is necessary, you’ll be advised on this.

Find out more about how GP practices are working in Kirklees.

Community pharmacy services over the bank holiday

  • Many community pharmacies will be open for a minimum of three hours, 2-5pm on Good Friday (10 April) and Easter Monday (13 April).
  • Some community pharmacies are open for longer over the bank holiday. Take a look at opening hours for West Yorkshire pharmacies. 
  • Always check your pharmacy website or phone for details to confirm opening times, as these may change from the time of publishing.
  • Community pharmacy opening hours on Saturday 11 April will be the same as normal.
  • Pharmacists and their teams are an essential part of the NHS and need your help and support during the coronavirus pandemic. Please always treat staff with respect, they are doing their best to provide you with the medicines and advice you need.











Important information on prescriptions during the COVID-19 epidemic

  • Order repeat prescriptions in your usual quantities at the usual time. Over ordering of your medicines may mean someone else has to go without their medicines.
  • Order your usual prescription online or by an app. Do not go to your GP practice or pharmacy to order prescriptions and only phone them if you cannot order online or by an app. You can order repeat prescriptions on the NHS App and through your GP surgery or pharmacy’s online service, where available. You can find out about ordering medicines online at
  1. If you have a prescription to collect:
  • If you are 70 or over, have a long-term health condition or are pregnant you should arrange collection by a relative or friend, or ask your pharmacy for help with delivery
  • Ask any relatives and friends who are delivering your medicines to make sure they have seen you pick up the bag
  • If your medicines are being delivered make sure you keep a safe distance when you receive them.
  • For everyone else, if you are going into a pharmacy in person, follow social distancing rules and the rules put in place by the pharmacy to protect you and their staff
  • Pharmacies may have altered opening times to manage their workload
  • Sales of some medicines may be restricted in quantity by pharmacies to ensure that there is enough for everyone.

Urgent dental treatment

All routine dental treatment has been stopped at the moment.

If you think you need urgent dental treatment, do not go to a dentist.


  • call your dentist
  • use the NHS 111 online service if you cannot contact your dentist or you do not have one

They can give you advice, help you contact an urgent dental service or arrange treatment if needed.

Do not contact a GP. They cannot provide dental treatment.

Find out how to get medical help from home

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National bodies urge public to treat high street pharmacy teams with respect

Patients are today being asked to treat high street pharmacy staff with respect, as they deliver vital support on the NHS frontline in the face of COVID-19.

As they come under increased pressure, pharmacies are having to take a number of steps to ensure that they can continue to supply the medicines and products that people need, including:

  • Operating on a closed-door basis at some points during the day. This allows pharmacy teams to dispense medicines safely and to meet unprecedented demand for prescription medicines.
  • Restricting the supply of some products including paracetamol, hand sanitisers and formula milk. NHS England and NHS Improvement has asked pharmacies to do this to ensure that everyone can have supplies.
  • Asking customers and patients to keep 2m (6 feet) away from other people when inside the pharmacy.

The pharmacy representatives have asked members of the public to:

  • Avoid pharmacies if you are showing symptoms of COVID-19: If you have a dry, persistent cough, fever or shortness of breath, please don’t go to your local pharmacy.
  • Be patient: All pharmacies are under immense pressure and working around the clock to ensure that you get what you need.
  • Respect pharmacy staff: they are providing NHS services and deserve the same respect as any other frontline NHS worker.
  • Order medicines and purchase products as normal: there is no need to stockpile. There are enough medicines for everyone, so long as everyone only orders the prescriptions and buys the medicines they really need. We are all in this together and we need to remember that stockpiling causes problems for more vulnerable people in our communities.

Read the press release in full 

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West Yorkshire and Harrogate Health and Care Partnership Board to be held in Huddersfield

West Yorkshire and Harrogate Health and Care Partnership’s Partnership Board will meet for the fourth time in public on Tuesday 3 March, 2pm to 5pm, at Huddersfield Town Hall.

The Partnership Board further strengthens joint working arrangements between the NHS, councils, care providers, Healthwatch, community and voluntary groups. Together, the Partnership improves health and care for the 2.7 million people living across the area.

The Board is an important group for the Partnership, which covers Bradford district and Craven; Calderdale, Harrogate, Kirklees, Leeds and Wakefield. It brings together elected members, executive and non-executives and independent lay members in one decision making process.

Chaired by Cllr Tim Swift, Leader of Calderdale Council and Chair of Calderdale Health and Wellbeing Board, the meeting will discuss population health, including climate change; supporting the talent of Black Asian and Minority Ethnic colleagues into more leadership roles; planning and ‘Looking out for our neighbours’ community campaign.

Working alongside communities, the Partnership Board aims to give people the best start in life with support to stay healthy and live longer. Many factors determine whether someone leads a long and healthy life, including good housing, access to green space, and building an inclusive economy that creates more good jobs, reduces health inequalities and promotes opportunity for all. These important factors are at the heart of the Partnership Board.

The Partnership Board is also influenced by the voice of local people. It has co-opted four independent members of the public and has a strong commitment to listening to the public’s views. The meetings held in public give opportunities for people to ask questions and have their say.

The Board meets in public every three months. To register your interest in attending these meetings or to ask a question before the meeting takes place please email or call 01924 317659. You can also access the agenda, papers and watch the meeting live at:


  • For press enquiries please contact West Yorkshire and Harrogate Health and Care Partnership on 01924 317659.
  • West Yorkshire and Harrogate Health and Care Partnership focuses on the health and care needs of local people across Bradford District and Craven; Calderdale, Harrogate, Kirklees, Leeds and Wakefield. The partnership is made up of a number of organisations who work together to help 2.7 million people in the area including the NHS, councils, Healthwatch, voluntary and community organisations. You can view the list of partners here.
  • You can find out more about the local plans and the WY&H priority areas, which include cancer, mental health, tackling health inequalities, maternity and urgent and emergency care here.

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Help your local NHS in 2020


Health commissioners in Kirklees are looking for local people passionate about representing their community and supporting the NHS to join their patient group.

To support better working across Kirklees, NHS Greater Huddersfield and NHS North Kirklees Clinical Commissioning Groups have joined their Patient Engagement Assurance Groups together. The group plays an important part in making sure that local people are involved in helping to shape, steer and advise on engagement and consultation activity.

The CCGs are responsible for planning and buying the right health services to meet the needs of local people. This includes GP services, community health care, hospital services and medicines.

Public members will help the CCGs to improve their involvement with local people by providing feedback on the CCGs draft engagement plans. They’ll be expected to draw on their experience as a patient, service user or carer who use local services, and know what matters to their local community.

Beth Hewitt, Lay Member for Patient and Public Involvement and Chair of the group said: “When we plan local health services we want to seek the views of local people before we make any decisions. Our Patient Engagement Assurance Group makes sure we are involving the right people, at the right time, in the right way.”

The group also includes representatives from community and voluntary sector organisations in Kirklees and the CCGs partners. including Healthwatch and Kirklees Council.

Beth added: “This is a real opportunity to find out how we plan, design and develop our local NHS services. We’ll support people with their development and NHS knowledge. If people are interested in supporting us we’d love to hear from them.”

The CCGs are inviting anyone interested in the voluntary roles to complete and return a short application form by Monday 17 February. Take a look at further information about the role and download the application form. 

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New website gives mums a voice in development of local maternity services

West Yorkshire and Harrogate Health and Care Partnership (WY&H HCP) has launched a new website platform for teams of women and their families, commissioners and maternity staff who are working together to develop local maternity care.

Part of the NHS national Better Births strategy and the Local Maternity System (LMS) action plan,  Maternity Voices Partnerships (MVPs) are working groups that operate in the six places that make up the WY&H HCP (Bradford district and Craven; Calderdale, Harrogate, Kirklees, Leeds and Wakefield). People are invited to get involved by becoming volunteers to help with work such as asking for feedback at meetings, which they attend on behalf of their local MVP. All volunteers are fully supported and expenses are paid.

Carol McKenna WY&H HCP Local Maternity System Programme Lead and Chief Officer for NHS Greater Huddersfield Clinical Commissioning Group and NHS North Kirklees Clinical Commissioning Group said:

“Our vision for West Yorkshire and Harrogate Local Maternity System is to provide the highest quality care, information and advice for women, and their loved ones, throughout a pregnancy and whilst planning for a baby. Enabling people to tell us what they want and need from the service where they live is important to us and we want to create as many opportunities as possible for them to do that. We are committed to using the real-life experiences of people who use our services to make what we do even better.”

The website also has personal stories from women and their families about their experiences of maternity services in West Yorkshire and Harrogate.

WY&H HCP senior midwife Sarah Bennett said:

“Throughout the development of our LMS action plan we have worked with our Maternity Voices Partnerships groups to ensure we are responding to the needs and wishes of the women and families we care for. The LMS has supported the development of new MVPs and is delighted to have co-produced this website with them to share the wonderful work they are doing and to encourage more interaction from the women and families of West Yorkshire and Harrogate.”

The Maternity Voices Partnerships website address is

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Pharmacy opening times – 25, 26 December and 1 January

Most pharmacies across Kirklees have reduced opening hours during the Christmas and New Year break. Please check the list of opening times to find a pharmacy near you on Christmas Day, Boxing Day or New Year’s Day.

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Important information if you have flu or norovirus

As like many parts of England, there is currently a high prevalence of diarrhoea, vomiting and flu-like symptoms in our local community.

It is really important that if you, or someone you know, is suffering from symptoms that you help us, help you by taking the necessary steps to protect yourself and others.

Flu symptoms can come on very quickly and include a fever, exhaustion and an aching body. The best way to get better is to rest and sleep. Take paracetamol or ibroprofen to lower your temperature and treat aches and pains and drink plenty of water to avoid dehydration.

More information about flu:

The norovirus, better known as the ‘winter vomiting bug’ is a stomach bug that causes vomiting and diarrhoea. You may also have a temperature, aching body and headache. It can be very unpleasant, but usually goes away in about two days.

To help ease your symptoms drink plenty of fluids, such as water or soup to avoid dehydration. If you find you have a dry mouth, or your urine is dark in colour you could be dehydrated. Special rehydration drinks bought from a pharmacist can help. Take paracetamol to lower your temperature and treat aches and pains, and get plenty of rest. If you feel like eating, eat plain foods, such as rice, pasta and bread

More information about norovirus:

Both flu and the norovirus are very infectious and easily spread to other people.

To reduce the risk of spreading these:

  • Wash your hands often with warm water and soap. A good hand washing technique lasts for two rounds of ‘Happy Birthday.’
  • Use tissues to trap germs when you cough or sneeze.
  • Bin used tissues as quickly as possible.
  • If you have norovirus, you must stay off school or work, and not return until you have had no symptoms for two consecutive days.
  • Avoid visiting people in hospitals or care homes until you have no symptoms.
  • Do not share towels.
  • Wash clothes and bedding in a hot wash to kill viruses.
  • Flush away any poo or vomit in the toilet and clean the surrounding area with a bleach-based household cleaner.

When to get medical advice?

You don’t normally need to see a GP with either flu or the norovirus as there is no specific treatment for it. You can get further advice and over the counter medicine from your local community pharmacist. Visiting your GP with symptoms can put others at risk.

If your symptoms are developing and you feel worse, or you are concerned for young children you should call NHS 111 or go to

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Adult mental health workshop for service users and carers- Postponed until 2020

Unfortunately we have to postpone our workshop on Friday 15 November at Huddersfield Town Hall.

This is because during a General Election period specific restrictions are placed on the use of public resources and the activities that public bodies are involved with.

The workshop will be re-arranged for later in the New Year and we will share details once this is confirmed.  Information about the event will be available on the event page of our website:

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Four providers awarded Termination of Pregnancy contract for Kirklees

NHS Greater Huddersfield Clinical Commissioning Group (CCG) and NHS North Kirklees CCG have announced a joint commissioning decision for the Termination of Pregnancy service.

Following a process using the Any Qualified Provider (AQP)* approach, four providers have been accredited and awarded a contract to provide the Termination of Pregnancy service for the population of Kirklees from 1 November 2019.

This ensures that there is an increase in choice for patients and that there is a consistent approach across Kirklees.

Helen Severns, Service Director for Integrated Commissioning for the two CCGs said: “Until now women have only been able to access the service with providers commissioned by their local CCG.

“Commissioning a service together, and through the AQP route, means patients now have greater choice and easier access to services across Kirklees, or out of the area if they wish, resulting in more timely assessments, follow ups and convenience for patients. All providers will work to the same service specification and quality standards.”

Three providers awarded the contract have already been providing the service in either Greater Huddersfield or North Kirklees; Calderdale and Huddersfield NHS Foundation Trust, Marie Stopes and The British Pregnancy Advisory Service (BPAS).

The fourth provider is National Unplanned Pregnancy Advisory Service (NUPAS).

Under the new arrangements at the time of referral, health professionals will offer a woman the choice of providers that can meet her needs. Providers will also offer women sexual health advice, including contraception.


*Any provider who can demonstrate they are compliant and competent against the specified criteria in the tender documents are eligible to apply for an AQP contract.

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Speak up for patient safety

On world patient safety day (17 September), the CCGs in Kirklees are joining healthcare workers, policy makers and researchers across the world to speak up for patient safety.

We are part of a Learning Forum, hosted by NHS Greater Huddersfield CCG, for local hospitals, the ambulance service and providers of community and mental health services across West Yorkshire and Harrogate to come together and share the learning from serious incidents which is likely to help other organisations prevent harm to patients, staff or the public.

In the last year the group has learnt how one hospital has reduced falls that cause harm by 62% through a number of quality methods including safety huddles and sharing learning through ward teams.

The group has also developed a patient and family support role for provider organisations to use when a serious incident occurs and methods to support health care workers through traumatic events.

Penny Woodhead, Chief Quality and Nursing Officer for Greater Huddersfield and North Kirklees CCG said: “Patient safety is about maximising the things that go right and minimising the things that go wrong. We are committed to continuously improving patient safety. Learning from others, listening to patients and working together with our health and care partners is essential to delivering quality in healthcare.”

The Learning Forum has been running for four years and was highlighted by NHS Resolution, the organisation who share learning with the NHS to improve safety, as an example of good practice last year.

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