In 2008/09, each Primary Care Trust was asked to commission at least one GP health centre in their area, open 8am to 8pm, 7 days a week.
These new services had to combine an open access element (enabling any member of the public to access primary care services for either urgent or routine care needs) and a registered patient element (offering patients the option of registering with the service and using it as their GP practice. The purpose of the centres was to reduce pressure in hospital Accident and Emergency departments.
The School House Practice in Dewsbury was commissioned in 2008 by Kirklees PCT as a GP-led health centre. The contract for provision is held by Local Care Direct (LCD), a community-owned service provider.
NHS North Kirklees Clinical Commissioning Group (NKCCG) asked West and South Yorkshire and Bassetlaw Commissioning Support Unit (WSYBCSU) to undertake a review of the provision at the School House Practice for unregistered patients and to develop recommendations for future service provision.
As part of that review, it was agreed to gain the views of the public, key stakeholders and voluntary and community sector organisations on whether they were aware of the walk-in centre and if they had used it, what their experience was.
The School House Practice Walk-in Centre Engagement Report – Dec 13 gives the findings of that work.