Transforming Urgent Care

Walk-in Urgent Care services currently operate from two locations in North Kirklees – a nurse-led service within Dewsbury District Hospital and a GP-led service at School House GP Practice, also in Dewsbury.

Walk-in services have been popular NHS services for a number of years. They were established to fulfil two important roles. The first is to allow patients in need of urgent attention for problems not serious enough to warrant attendance at A&E access to medical help outside normal surgery hours. The second is to provide primary care services to people who are not registered with a local GP practice, be they residents or visitors to the area.

The change to the walk-in service will mean closing the current service at School House Practice and creating an expanded service next to the A&E department at Dewsbury District Hospital. It will be led by GPs, with other primary care professionals on hand.

Over the next year, the service will move to being open 24 hours a day, seven days a week. The existing service at School House Practice is available between 12 noon and 8pm on weekdays and 8am and 8pm at weekends. The existing service at Dewsbury and District Hospital is available between 8.30am and 7.30pm on weekdays and 10am to 6pm at weekends.

We have been gathering people’s views through a short survey to help us to refine the way the new service is developed, to understand and deal with any concerns people may have, and to give people the opportunity for a more active role in shaping the new walk-in service.

This document gives more detailed information about what is proposed but the survey is no longer open. The results of the survey will be available soon.