Friends and Family Test

If you would like to complete a Friends and Family Test (FFT) form for a North Kirklees GP practice please click HERE

If you would like to complete a FFT form for a community service please click HERE

The FFT is the way the NHS aims to give patients the opportunity to feed back their views of the care or treatment they have received. This will help Hospitals, GP practices and community services like Locala etc. to engage with patients, celebrate areas of good practice and target areas for improvement.

The question patients will be asked in ALL settings is:

“How likely are you to recommend our service to friends and family if they needed similar care or treatment?”

Every patient will be invited to respond by choosing one of six different options, ranging from “extremely likely” to “extremely unlikely”. They can also offer further comments if they wish to do so.

You can also find information on the dedicated NHS website HERE.

If you would like to see the responses for January 2015 please click HERE

Further resources and information can also be found on the NHS England website.