Making sure that your healthcare information is accurate and clear

The CCG is supporting Sign up to Safety through its five pledges to improve the safety of patient care but we need your help too. We’re asking patients to do all they can to keep themselves and their families safe when being treated by the NHS or accessing care services.

When you move between health and care services, there are three key things that you can do to help make sure that information is accurate and clear.

  • Have an up-to-date list of your prescribed medication available to give to all services involved in your care so they’ll know right away what medicines you are taking.
  • Make sure you are given information about what will happen next with regard to your healthcare, when this will happen and who you can contact if you have any questions.
  • Before you leave hospital, make sure you understand any changes to your medication or follow-ups required.

There are many other ways that you can help keep yourself and your family safe and well. You’ll find lots of useful information about health conditions and treatments on the NHS website.