A spell in hospital can leave an older person feeling anxious and vulnerable. But a new service in North Kirklees is set to provide reassurance and practical support.
NHS North Kirklees Clinical Commission Group (CCG) is funding the Home from Hospital service, a seamless transport and support service, launched in partnership by Community Transport Calderdale and Age UK Calderdale and Kirklees.
The service is provided free of charge and has been set up especially for elderly and vulnerable patients in North Kirklees who don’t have support at home.
It begins with a safe, supported, wheelchair-accessible journey home from hospital after patients have been discharged; this part of the service is provided by Community Transport Calderdale, which aims to provide transport for people who cannot access existing forms of transport due to ill health, isolation, disability, poverty or social exclusion.
Patients can then be met at home by Age UK Home from Hospital staff who help them to settle back into their own surroundings.
The specially-trained staff can talk through any needs and concerns people may have, aiming to rebuild confidence and help them regain independence. They can provide practical support in a variety of ways such as by preparing light snacks and drinks and checking that the home is safe and warm.
Dr David Kelly, chair of North Kirklees CCG said: “After a stay in hospital, older people may feel they have lost a little of their confidence and independence and not everyone has family who can help them settle back into their home again.
“Home from Hospital is a wonderful service which is both supportive and seamless, and North Kirklees CCG is proud to be able to give our financial support. We believe it will make a difference to many elderly people in our area.”
Paul Jones, Chief Executive Officer of Community Transport Calderdale said: “Working in partnership with Age UK we are able to provide a service which not only provides transport for those residents of North Kirklees who may be worried or struggle to make arrangements, but are also able to provide support for elderly residents who may need support into the future.”
Hilary Thompson, Chief Executive of Age UK Calderdale & Kirklees said: “We are excited to be able to offer this support to people in North Kirklees as we have been providing a highly-regarded Home from Hospital Service in Calderdale for many years.
“Returning home after a stay in hospital can be frightening for people as they have often lost confidence and may have to adapt to a new way of doing things at home; our staff and volunteers can offer reassurance. Age UK Calderdale & Kirklees can assist people with many other services and access to information and advice to help them live well at home.”
The service can be booked through the Home from Hospital team on 0300 020 0213.
For more information about Community Transport Calderdale visit: http://www.ctcalderdale.org.uk/
For more information about Age UK Calderdale and Kirklees visit www.ageuk.org.uk/calderdaleandkirklees