Emergency prescription service wins national recognition

An innovative new scheme which allows patients in Kirklees to get access to regular medicines out of hours has been recognised by an industry award.

NHS Greater Huddersfield and NHS North Kirklees Clinical Commissioning Groups have worked with Community Pharmacy West Yorkshire to develop the Pharmacy Urgent Repeat Medicine (PURM) service, which has won a PrescQIPP (www.prescqipp.info) innovation award for Enabling Community Pharmacy Services.

The PURM service is IT based and allows local pharmacists to supply urgently-needed repeat medicines directly to patients out of hours.

The NHS 111 service is able to contact the pharmacies providing the PURM service and arrange an urgent  supply of medicines  directly, diverting the activity away from the out-of-hours GP service, which in turn allows the out-of-hours GPs to concentrate on those patients with a genuine medical need.

Lisa Jamieson, Medicines Optimisation Project Manager for NHS Greater Huddersfield and NHS North Kirklees CCGs said: “We’re obviously delighted with our award and the recognition that our new service contributes to keeping pressure off Urgent Care Services by making urgently-needed medicines available to patients with long term conditions.

“Making sure patients can get their medication urgently means they can keep their condition under control and are far less likely to seek help at busy A and E units.”

There are eight pharmacies across Kirklees in the scheme using PharmOutcomes software to deal with urgent prescription requests, which safely and securely transfers data from the pharmacy to the GP.

If a particular medication is not in stock, the pharmacists can refer to another pharmacy on the scheme and get it to the patient as quickly as possible.

Lisa added: “The scheme also allows the pharmacist to refer directly back to an out-of-hours GP if they feel a patient needs a medical assessment. This ensures that patients are dealt with by the most appropriate health care professional as quickly as possible.”

Patients are also offered advice about the importance of not running out of their medication and how to make sure this doesn’t happen in future – which all helps an individual manage their acute or long term physical or mental condition.

ENDS

For more information contact the Media Hub at media.hub@nmecomms.nhs.uk or ring 07824 463578

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