NHS 111 is much more than a helpline. You can speak to fully trained advisors 24 hours a day, 7 days a week, who can put you straight through to relevant healthcare professionals, including nurses, emergency dentists, or even GPs.
The advisors can also arrange face-to-face appointments, and if you are assessed as needing an ambulance, one will be sent directly.
Dr Steve Ollerton, local GP and Chair of NHS Greater Huddersfield CCG said: “If you need medical help fast but it’s not a life-threatening situation, you can call the NHS 111 number. When you call 111, a trained adviser will ask you questions to find out what’s wrong, give you medical advice and direct you to someone who can help you.”
Whatever the need is, NHS 111 will ensure that you get the right care, from the right person, as quickly as possible. So, if you think you need urgent non-life-threatening medical help, call NHS 111.
Dr David Kelly, local GP and Chair of NHS Greater Huddersfield CCG added: “If the adviser thinks your condition is more serious, they will direct you to hospital or send an ambulance. If you don’t speak English, tell the adviser what language you want to speak and they will arrange interpretation. You can call 111 any time of the day. The call is free, from landlines and mobiles.”
‘Help Us Help You’ know what to do. Visit nhs.uk/111 for more information. This webpage also contains useful advice on when you should use other NHS services.